| Contact |
| State attribute explanation |
| Vic |
Vic |
| Street Address |
| 11-19 Melrose Drive Wodonga, Vic 3690 |
38 Alexandra Avenue Lakes Entrance, Vic 3909 |
| Phone |
| 02 6024 5811 |
03 5155 2054 |
| Postal Address |
| 21 Osburn Street |
38 Alexendra Avenue |
|
| certification |
| Accredited |
| Yes |
Yes |
| Accreditation Period |
| 3 Years |
3 Years |
| Certified |
| Yes |
Yes |
| Types of care |
| High care |
| Yes |
Yes |
| Low care |
| No |
Yes |
| Extra service (hotel service) |
| No |
|
| Short-term (respite) care |
| Offers Respite On-site |
High Care |
|
Number of high care places |
| 60 |
30 |
|
Number of low care places |
|
45 |
| Types of accommodation |
| Shared Rooms |
| Yes |
Yes |
| Types of buildings |
| Single Storey |
|
| Individual rooms |
| No |
|
| Provision for couples |
| Yes - Share Two Bed Ward |
|
| Ensuite bathrooms |
| No |
|
| Shared bathrooms |
| Yes |
|
| Additional furniture provided in rooms |
| Other - Please Contact Us, Own Furniture By Discussion |
|
| On-site facilities |
| Bbq Facilities, Dining Room, Family Meeting Rooms, Garden Area And Undercover Seating, Guest Lounge Room, Tea/ Coffee And Refreshment Facilities |
|
| In-room facilities |
| Air Conditioning, Bed, Bedside Lamps, Bedside Locker, Bedside Table, Built In Wardrobe, Call Bell, Chair, Electric High Low Beds, Other - Please Contact Us, Power Points Available |
|
| Recreation areas and facilities |
| Bbq Area, Bird Aviary |
|
| Garden areas |
| Yes |
|
|
Number of individual rooms |
|
56 |
| Description of garden areas |
| 3 Patio Areas For Residents. |
|
|
Number of shared bathrooms |
| 8 |
|
|
Number of shared rooms |
|
7 |
| Average number of persons per shared room |
| 2-4 |
2 |
| Transportation |
| Transport provided by home |
| Ambulance Travel, Bus Drives Organised, Home Arranges Taxis, Wheelchair Accessible Transport |
|
| Distance to closest public transport |
| 100 metres from bus stop |
|
| Access for vehicles on premises |
| Car Park On Site |
|
| Activities and services |
| Regular activities |
 Art Therapy
Arts And Crafts Bbq Days Bingo/housie Board Games Bowling (indoor Or Outdoor) Bus Excursions Card Games Concerts Cooking Demonstrations/lessons Cultural And Spiritual Activities Dances Entertainment Exercise Classes Floor Games Floral Arrangement Lessons Games Gardening Happy Hours Individual Programmes Luncheons Men's Group Movie Days Music Therapy Other - Please Contact Us Outings Pet Therapy Picnics Shopping Trips Singalongs Social Activities/outings Theme Days Word Games |
|
| Pets on premises |
| Resident's Pets Considered, Visiting Pet Program |
|
| Access to computer/internet/ email facilities |
| Staff Send And Receive Emails |
|
| Audio visual services |
| Access To Dvd's, Audio Facilities - Cd Tv Radio, Audio Facilities - Cd Tv Radio, Large Screen Tv In Common Area, Other - Please Contact Us, Other - Please Contact Us, Tv Outlet In Rooms |
|
| Visitor policy |
| Visitors Welcome Any Time |
Visitors Welcome Any Time |
| Additional services available |
| Alternate Therapies, Diversional Therapist, Entertainment, Escorting To External Appointments, Exercise Program, External Service Providers, Gp And Specialist Care, Hairdresser, Interpreters, Mobile Library, Occupational Therapist, Physiotherapist, Podiatrist, Recreational Activities Officer |
|
| Religion/spirituality |
| Focus on particular religions |
| Cater To All Religions |
|
| Activities/Facilities |
| Access To Services Off-site, On-site Services Weekly, Other Spiritual Services As Requested |
|
| Staffing |
| Staff on-site |
Activities Co-ordinator Aged Care Coordinator Assistant Director Of Nursing Assistants In Nursing Care Co-ordinator Care Manager Care Manager (nursing) Enrolled Nurse Leisure And Lifestyle Coordinator Nurse's Assistants Other - Please Contact Us Physiotherapist Physiotherapy Aid Recreational Officer Registered Nurse Support Services Staff (hospitality) |
|
| Scheduled visits by care professionals |
Chaplain Continence Adviser Dementia Consultant Dentist Dietician General Practitioner Geriatrician Incontinence Advisor Mental Health Advisor Occupational Therapist Optometrist Other - Please Contact Us Palliative Care Team Pathology Pharmacist Physiotherapist Podiatrist Psychiatrist Speech Pathologist/therapist |
|
| Staff development & training |
| In-house Training, Other - Please Contact Us, Staff Attend Training Courses |
In-house Training, Staff Attend Training Courses, Time Off For Staff Training |
| Fees charged by home |
| Australian Government Standard Fees |
Standard Australian Government Fees Apply |
| Extra service fees charged by home |
|
Contact Home For Details |
| Additional services/items provided at no cost |
| Hearing Aid Services, Incontinence Products/aids, Mobile Library, Nail Care Kits, Other - Please Contact Us, Physiotherapy, Podiatrist, Recreational Activities Officer, Some Dressings, Toiletries |
|
| Services/items available at a cost |
| Other - Please Contact Us, Pharmaceuticals, Postal Service Costs, Sewing/mending Costs, Taxi Costs, Telephone Costs, Television Costs, Transport To Appointments |
Pharmaceuticals |
| Meals |
| Focus on special dietary requirements |
| Diabetics, Gluten Intolerant, High Fibre, Lactose/dairy Intolerant, Low Fat Diet, Other - Please Contact Us, Peg Feeds, Vegan, Vegetarian, Vitamised Foods |
|
| Special food and beverage services |
| All Meals Prepared On-site, Catering Manager On Staff, Choice Of Meals, Diabetic Menu Available, Happy Hour, Other - Please Contact Us, Other Food Options, Special Diets Catered For |
All Meals Prepared On-site, Chef On Site |
| Special needs groups |
| Home has residents that speak a specific language |
| Croatian, Dutch, German, Hungarian, Italian, Other - Please Contact Us, Polish, Yugoslavian |
|
| Home has residents from a particular cultural background |
| Australian, English, German, Hungarian, Italian, Other - Please Contact Us, Polish |
|
| Affiliation with culture/language support groups |
| Other - Please Contact Us, Relationship With Local Community, Salvation Army Community Visitors Scheme |
Affiliated With Picac |
| Home has residents practising a particular religion/faith |
| Anglican, Baptist, Catholic, Methodist, Other - Please Contact Us, Presbyterian |
Anglican, Catholic, Christian |
| Focus on people in or from rural/regional areas |
| Yes |
|
| Specific services for Aboriginal and Torres Strait Islander peoples |
|
Yes |
| Home has residents who are veterans |
| All Residents |
|
| Focus on socially and financially disadvantaged people |
| All Assisted/concessional |
Accepts Assisted/concessional |
| Programs designed for people with dementia |
| Individual Management Programs, Other - Please Contact Us, Therapy Program |
Individual Management Programs, Multi-disciplinary Approach, Specially Trained Staff, Visiting Specialists |
| Facilities to help people with dementia |
| Access Codes On Exit Doors, Bed And Chair Sensors, Call Bell Systems, Exit Door Monitors, Facilities Are Secure, Sensor Mats |
Closed Circuit Tv Monitoring, Exit Door Monitors, Safe Physical Environment, Secure Garden Area |
| Specialised programs for people with a disability |
| Amputees, Aphasic, Blind, Cognitive Impaired, Dementia Specific, Diabetic, Dysphagia, Intellectual Disability, Mental Health, Mobility Impaired, Other - Please Contact Us, Sensory Deficits, Speech Impaired, Stroke, Visual And/or Hearing Impaired, Wheelchair Accessible |
Mobility Impaired, Paraplegia, Quadriplegia |
| Specialised services/facilities for people with particular health conditions |
| Alcohol Related Health Conditions, Other - Please Contact Us |
Multiple Sclerosis, Parkinson's Disease |
| Specific focus on people with terminal illness |
| Yes |
Yes |
| Additional details |
| Approved Provider |
| Bupa Care Services Pty Limited |
Aged Care Services 13 (lakes Entrance) Pty Ltd |
| Home inspections |
| By Appointment - Contact Home, Scheduled Tours |
By Appointment - Contact Home |
| Number to call for inspections |
| 02 6024 5811 |
03 5155 2054 |
| ABN of Approved Provider |
|
56 119 555 207 |
Lakes Entrance Aged Care Facility